Average Score (99 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.8 Average

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  • Lisa H.09-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Sheila R.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Laura G.09-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Customer service was great Paul and the guys in the service was absolutely great. This is my second car purchase from this dealership.

  • Angela W.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Quick efficient service

  • Noah H.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The level of service and knowledge was very good. The service representative called me and Gave me recommendations on what else you needed to be done. The only thing I don’t agree with is how much changing the air filters cost. I chose to do it at home for $25 and 10 minutes of my time. But five stars for the service I did get.

  • Laura G.09-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Love the customer service .Paul is GREAT.Mike did a great job on helping me understand the process.

  • Erica L.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Making the appointment was easy and service was fast. All of the people were polite and friendly and explained things so that I could understand.

  • Jerrykia B.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Facility is always clean, welcoming, and great when I need to conduct business while waiting. Paul as well the other staff are always accommodating and thorough during my time there.

  • Betty D.08-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Best communication and service in town💕

  • Katina S.07-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025